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Privacy Policy

We, Carepoint24 GmbH, take the protection of your personal data very seriously.

This privacy policy informs you about the type, scope, and purpose of the collection

and use of your data, as well as your rights regarding the use of our website and services.

Privacy Policy of Carepoint24 GmbH

  1. Data Controller
    Carepoint24 GmbH
    Dieselstraße 40
    63165 Mühlheim am Main
    Email: info@carepoint24.de

  2. Collection and Storage of Personal Data
    We collect and process personal data only when it is legally permitted or you have given your consent to the data collection. The data we may collect includes:

    • Personal Data: Name, email address, phone number, address, and other information you provide to us in the context of inquiries or contracts.

    • Technical Data: IP address, browser type and version, device data, access times, which help us improve the user-friendliness of our website and the security of our systems.

  3. Purpose of Data Processing
    The data we collect will be used for the following purposes:

    • Provision of Services: Processing your inquiries and contracts.

    • Communication: Contacting you in the context of support and services.

    • Improvement of Our Offer: Analyzing and optimizing our website.

    • Legal Obligations: Fulfillment of legal requirements and ensuring the security of our systems.

  4. Sharing of Data with Third Parties
    We will only share personal data with third parties if:

    • You have explicitly consented,

    • It is necessary to fulfill our contractual obligations,

    • There is a legal obligation, or

    • It is necessary to protect our legitimate interests.

      • These third parties may include service providers who support us in providing our services, such as IT service providers and legal advisors.

  5. Data Storage and Security
    We will store your data only as long as necessary for the purposes of processing or as required by law. We implement technical and organizational security measures to protect your data from unauthorized access, loss, or manipulation.

  6. Your Rights as a Data Subject
    As a data subject, you have the right to:

    • Request information about the personal data we hold about you,

    • Request the correction of inaccurate data,

    • Request the deletion of your data, provided there are no legal retention obligations,

    • Request the restriction of processing of your data,

    • Object to the processing of your data, particularly in relation to direct marketing,

    • Request the transfer of your data in a machine-readable format, if technically feasible.

  7. Changes to This Privacy Policy
    We reserve the right to adjust this privacy policy to reflect current legal requirements or changes in our services. The most current version of our privacy policy can always be accessed on our website.

  8. Contact
    If you have any questions regarding data protection or would like to exercise your rights, please feel free to contact us at the contact details provided above.

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This privacy policy provides an overview and should be specifically tailored to the processes and requirements of Carepoint24 GmbH.

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If you need further information about our data protection procedures, have any questions, or wish to file a complaint, please contact us via email at info@carepoint24.com or by post at the address below:

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Dieselstraße 40, 63165 Mühlheim am Main, Germany.

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